Frequently Asked Questions About North Coast Container
Table of Contents
Use the following links to navigate the FAQ page.
General FAQs
NCC is the largest independent steel drum manufacturer in North America. We specialize in producing high-quality, sustainable steel drum containers for a variety of industries. With locations across the U.S., we provide nationwide support and redundant capabilities to keep our customers' operations running smoothly.
NCC has five facilities across the U.S. to support our operations, which include facilities in Cleveland, Charlotte, Chicago, Portland, and Los Angeles. This nationwide footprint allows us to ensure timely delivery, exceptional support, and redundant capabilities (if one facility is not operational, we can still provide drums from another facility), no matter where our customers are located.
The best way to get in touch with NCC is by using the contact page. However, you can also contact us by calling 1-855-BUY-DRUM or by emailing info@northcoastcontainer.com.
North Coast Container is the largest independent manufacturer of steel drums in North America, with multiple U.S. manufacturing locations.
Yes. We manufacture and supply 55 gallon steel drums, including open head, tight head, overpack, salvage, agitator, and specialty configurations.
Products and Services
NCC manufactures a variety of high-quality steel drums. Our product lineup includes standard openhead and tighthead steel drums, each available in various sizes and configurations to suit different industries and applications. NCC also offers other specialty and custom drum solutions, including ISO export drums, chime band drums, and more. You can learn more about our drums on our product page.
Steel drums offer numerous benefits for industrial applications due to their exceptional durability and strength. They provide excellent resistance to chemicals and physical impacts, ensuring the safe storage and transport of various materials. Additionally, steel drums are fire-resistant, improving safety in warehouses and when dealing with flammable materials. Steel drums can also be reused and recycled, reducing environmental impact and promoting eco-friendly practices.
- Paints
- Industrial lubricants and coatings
- Oil and gas
- Specialty chemicals
- Food and beverage
- Pharmaceutical
- And more
Yes, NCC offers custom container solutions tailored to meet the unique needs of our customers. Our specialty steel drums can be customized in terms of size, configuration, and specific features to suit your requirements. To learn more about our custom container solutions and explore the options available, please visit our specialty containers page. Our team is dedicated to working closely with you to develop the perfect packaging solution for your needs.
You can find many technical specification documents in the resources section of our website, specifically through the knowledge base. If you need additional support for your products, reach out to an NCC representative. You can do this through the contact page.
An open head drum features a removable lid secured by a locking ring, making it ideal for solid or semi-solid materials. A tight head steel drum has a permanently attached top with fittings, designed for secure liquid packaging and transportation.
Overpack drums are used to safely contain damaged or leaking containers during transportation. Salvage drums provide compliant containment for hazardous materials and spill response situations. Both are commonly used for regulatory compliance and hazardous waste containment.
ISO drums are designed to meet international shipping standards, ensuring safe global transportation of regulated materials across supply chains.
Orders & Shipping
We try to make ordering straightforward and convenient. When you’re first ordering, we suggest you reach out to our sales team directly to discuss your requirements and get personalized assistance. After you have been working with us, you can use our online ordering system to place orders at your convenience.
Lead times vary depending on the product and order size. Typically, our lead times range from 7 to 10 business days.
Quality & Compliance
Yes, our containers meet all relevant industry standards and regulations to ensure safety and reliability. We are committed to maintaining high-quality production processes, which is why our manufacturing facilities are ISO 9001 certified. Additionally, many of our steel drums comply with stringent UN regulations for packaging hazardous materials, ensuring that your products are securely contained and transported.
Yes, all our production facilities are kosher certified and meet kosher requirements.
We offer UN rated steel drums designed to meet performance-oriented packaging standards for hazardous materials transport.
Many of our drums meet DOT requirements when specified appropriately. We manufacture DOT approved steel drums in accordance with applicable transportation standards.
Sustainability
NCC is deeply committed to sustainability, implementing eco-friendly manufacturing processes. All of our steel drums can be reconditioned and are 100% recyclable, reducing environmental impact.
To learn more about our sustainability commitments and initiatives, please visit our sustainability page.
Industry-Specific Support & Customization
Yes, NCC offers extensive customization options to meet the specific requirements of various industries. Whether you need custom sizes, specialized linings, or personalized labels, we can tailor our steel drums to suit your unique needs. Our team works closely with you to understand your industry’s demands and develop containers that provide optimal performance and safety. To learn more about our customization capabilities and how we can support your specific requirements, please visit our specialty containers page.
Our sales and support teams are dedicated to helping you find the best container for your specific needs. They can guide you through our range of products and recommend the most suitable options based on your requirements. Contact us today with any questions you may have.
No, we are not food-grade certified but our containers are food-grade compliant, making them safe for storing and transporting food products.
All of our steel drums are sanitized and washed as a final step to ensure contamination does not occur as a result of our containers.
Yes. Many hazardous waste drums are manufactured to meet UN and DOT standards. Steel drums provide durability, leak resistance, and regulatory compliance for transporting hazardous materials.
Yes. Oil storage drums and oil steel drums are commonly used in industrial and lubricant applications. Depending on the product, interior linings and coatings can be customized to protect product integrity.
Yes. A food grade steel drum can be manufactured with approved interior linings designed for food-safe applications, depending on regulatory requirements.